Plants Galore Online Reviews

Wide Selection of Plants: Offers an extensive range of garden plants including shrubs, perennials, hedging plants, trees, topiary, living wall plants, and flower bulbs suitable for both amateur gardeners and professional landscapers.

Established Nursery: Family-run nursery founded in 1935 with a long history in plant cultivation and wholesale supply.

Trusted Growers: Sources plants from their own nursery as well as trusted growers across Europe.

Clientele Diversity: Serves a variety of customers including landscape companies, racecourses, councils, and parks.

Convenient Online Shopping: Provides an easy-to-use online store with prompt delivery within 10 working days across the UK.

Expert Support: Friendly expert team available to help customers choose suitable plants.

Customer Service Issues: Reports indicate arrogant and intimidating customer service behavior. One customer experienced refusal to accept liability for incorrect plant color sent versus advertised photo. The manager allegedly used intimidating tactics rather than offering compensation or resolution.

Misleading Photos/Descriptions: Customers have complained about discrepancies between the photos shown online and the actual products received. Initially no disclaimer was provided that photos might only be a guide; this was added only after complaints.

Refund Complications: Customers faced difficulties obtaining refunds without onerous conditions such as providing videos proving non-use of incorrect items.